Ready problems that cause images to non bear witness

If yous are experiencing difficulty downloading or viewing images through Firefox, follow the troubleshooting instructions below.

This article applies to:

  • Still epitome file formats such as PNG, GIF, and JPG
  • Animated file formats like animated GIF

This article does not apply to the following formats:

  • Video, such as MPG, WMV, and AVI. For more information, see Fix common sound and video issues.

Note: If you're having trouble with a website, click the padlock icon Fx70GreyPadlock Fx89Padlock in the address bar to see if Firefox has blocked parts of the folio that are not secure. Run across Mixed content blocking in Firefox for details.

Articulate cookies and cache

Sometimes bug loading websites tin be fixed by immigration the cookies and enshroud.

  1. Click on the menu push button fx57menu Fx89menuButton to open the menu panel. Click the Library 57 library icon push on your toolbar. (If you don't see information technology, click the menu fx57menu push, so click click the carte fx89menuButton button.)
  2. Click and select .
  3. In the Time Range to articulate: drop-downwards, select Everything.
  4. Below the drop-down carte du jour, select both Cookies and Enshroud. Brand sure other items you want to keep are not selected.
  5. Click OK.

Check image permissions for a specific website

Firefox allows y'all to preclude images from loading for certain websites to make pages load faster. If you lot are having trouble viewing images for a specific website:

  1. Click the Site Identity Push (the website's icon to the left of its address).
  2. Click the More information… button in the prompt. The Page Info window volition open.
  3. Select the console.
  4. Make sure Allow is selected next to Load Images.
  5. Close the Page Info window.

Security software

Some Internet security software (including antivirus and anti-spyware programs, firewalls, privacy programs, and others) may identify and cake certain images equally web bugs or may foreclose images from animating. Cheque the settings for your Internet security program to make sure it allows images to load.

Extensions

Extensions are add-ons that add or modify Firefox features. See the Troubleshoot extensions, themes and hardware dispatch issues to solve common Firefox issues article for instructions on how to disable or uninstall extensions that may cause images non to load in Firefox.

Images load but await incorrect

If images on websites load, but don't await correct or don't await the way they practise in other browsers:

  • If you are using any sort of spider web accelerator software, disable it and see if images load properly. For more than information, see the documentation that came with the software.
  • If the image area shows text or some form of gibberish, encounter the MozillaZine Noesis Base commodity Page displays as gibberish.

Other reasons why images may not load

  • The site that displays the images may be down or experiencing difficulties. To verify, try loading the site from a different computer or browser.
  • Some pathnames to images contain backslashes (due east.g. case.com\MyImage.jpg). In browsers other than Internet Explorer, these pathnames do not load. If y'all run across that the image's URL contains a backslash, contact the site'due south webmaster nearly the effect.
  • You may have modified 1 of your Firefox preference settings which is causing images non to show. You can either reset all preferences or else effort the following:
  1. Blazon well-nigh:config in the address bar and press Enter Render .
    A warning page may appear. Click Take the Chance and Keep to get to the about:config folio.
  2. Find browser.brandish.document_color_use in the list of preferences. Its value should exist set up to 0 by default.
  3. Click Reset Fx71aboutconfig-ResetButton if its value is other than 0.

Images still do not load correctly

If y'all have tried all of the solutions in this commodity and images or animations still don't load correctly then attempt these solutions:

  • Try refreshing Firefox.
  • Use the Contour Managing director to create a new Firefox profile.
  • Follow the other steps in the Troubleshoot and diagnose Firefox bug commodity.

These fine people helped write this article:

AliceWyman, indigo, Tonnes, Boersenfeger, Michael Verdi, scoobidiver, Swarnava Sengupta, Hasan, ideato, Wesley Branton, Lan, Joni, uruiamme

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